At Adress Boutique Emporium, every thread tells a story, and every customer is part of our journey. Founded in a tiny apartment with just a sewing machine and a dream, we’ve grown into a global community of fashion lovers—but we’ve never lost our personal touch. (Yes, our founder still reads every email with her morning coffee!)
Whether you’re sharing a styling dilemma, celebrating a perfect fit, or suggesting how we can do better, your words shape what we become. Here’s how to reach us:
Expect a reply within 24 hours—often with a handwritten note screenshot from our team.
Weekend inquiries? We’ll get back to you first thing Monday.
Real-time help from our stylists (10am–4pm PST).
When you contact us, you’re not talking to a bot or a script. You’re reaching Mira (our customer care lead who memorizes your order history), Javier (the tech wizard who fixes glitches with dad jokes), or Sophie (our founder who still answers emails marked "for your eyes only").
"Last year, a customer wrote asking us to recreate her grandmother’s 1940s wedding dress. We stayed up for nights researching lace patterns—and when we surprised her with a matching handkerchief, she sent us a photo of her crying (happy tears!). That’s why we do this."
— Sophie, Founder
Questions about your order? Styling advice? Wholesale inquiries? Or just want to share how our silk scarves saved your job interview? We’re all ears.